Novotel Jazan

The service was bad by the receptionist. The room had insects such as mosquitoes and the bathroom was not very clean and had a cockroach and the toilet had a yellow stain. The breakfast was delicious and all the items were good.

Service is very good, hotel room is a bit small

Very good hotel. Due to our itinerary, we arrived at the hotel at 6:00 in the morning. We were really tired at the time, but because it was too early, there was nothing to say if the hotel refused to check in. I didn’t expect the guy at the front desk to check in directly. The concierge guy was very considerate Send us to the room for introduction, so that we can have a good rest in the morning, thank you very much. The suite directly faces the sea, with a great view and complete facilities. The rooms and bathrooms are very large, making it very comfortable to live in. The coffee machine capsules and bottled water are adequate, and the minibar is also free. Because of Ramadan, we had to leave very early the next day, so the hotel also specially provided a rich breakfast box for us to take away. When I was leaving, it was past five o'clock the next day. I wanted to take a taxi to the pier. The guy at the front desk used his uber to help call a taxi, and even sent us to the car to negotiate a good price. He was very attentive. I really appreciate this hotel for its service. personnel.